Phillips 66 Humber Refinery

High-impact training for a high-risk world

The challenge

We were approached by one of the UK’s largest oil refineries to deliver an industry-leading safety training experience for its flagship, purpose-built induction facility.

Success meant engaging staff in the psychology of safety, helping them identify and respond to a range of risks they might encounter on site, with real-time assessment of their decision-making.

The response

With users arriving in groups of 25 at a time, only a VR training suite, capable of recreating life-size, life-like refinery environments, would deliver the immersive shared experience we needed.

We created simulations of the site and played them back on to a seamless wrap-around screen, commissioned to our own specification. The same high definition, rear-projection technology that you’d find on a Star Wars sound stage meant users could approach the reality on screen without occluding the image and breaking the immersion. Sounds pre-recorded from the refinery heightened the realism still further.

Each user interacts with the simulation using a handheld AR device, with a single instructor assessing responses to dramatic incidents in real-time.

The result

To date, several thousand staff and contractors have been inducted, in what has become one of the world’s most intensively used VR training facilities.

But as a platform, our technology supports so much more than a single H&S application. It’s completely adaptable to suit a variety of demands, including high- impact training and assessment, planning, communications and presentations.

Holosphere managed a fully integrated process of concepting, discovery, design, development, installation and maintenance, to deliver a world-class experience that is consistent, repeatable and requires minimal oversight.

And in producing an entirely bespoke and shared VR space, we’ve proved our capability to instantly transport a room full of people anywhere on this planet or beyond.

The reaction

“We wanted to set a world standard for safety training, and that’s what Holosphere delivered. The experience is so realistic and powerful – you can see the impact it has on our people and our record. It’s a total game-changer.

The science involved is cutting-edge and helps us assess ergonomics, attention to basic direction and hand-eye coordination, before the attendees are immersed in the environment itself.

Site induction is now an experience attendees actually enjoy and it has led to a remarkable improvement in our safety performance and attitude to personal safety on site.

The UK Health & Safety Executive were blown away and called it a new benchmark for industry.”

Brad Francis
HSE Training Leader, Phillips 66

The facts

123 m3 tracking volume
25 simultaneous participants
60m2 uninterrupted display wall
41.5 million pixels

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